USDTLowFee.com values your privacy. This privacy policy explains how we collect, use, protect, and share your personal information. Please read this policy carefully.
1. Introduction
USDTLowFee.com (hereinafter referred to as "we" or "the platform") is committed to protecting user privacy and personal information security. This privacy policy explains:
- What information we collect
- How we use this information
- Who we share information with
- How you can control your information
- How we protect your information
By using our service, you agree to the terms of this privacy policy. If you do not agree with this policy, please do not use our service.
2. Information Collection
2.1 Information You Actively Provide
When you use our service, we may collect the following information:
- Registration Information: Email address, password (encrypted storage)
- TRON Address: Your public blockchain address for receiving energy
- Order Information: Energy quantity, rental duration, transaction amount
- Payment Information: Recharge records, transaction hashes
- Contact Information: Customer service communication records
2.2 Automatically Collected Information
- Log Information: IP address, browser type, access time
- Device Information: Device type, operating system, screen resolution
- Usage Data: Page visit records, feature usage
- Cookie Data: Authentication tokens, preference settings
✅ We Do Not Collect:
- Your TRON private keys or seed phrases
- Identity documents such as ID cards or passports
- Bank card information
- Personal information unrelated to our service
3. Information Usage
We use the collected information for the following purposes:
3.1 Service Delivery
- Process your orders and transactions
- Send energy to your designated address
- Manage your account and balance
- Provide customer support
3.2 Service Improvement
- Analyze user behavior to optimize product features
- Monitor system performance and stability
- Detect and prevent fraud
- Conduct data statistics and analysis
3.3 Communication
- Send order status notifications
- Send account security alerts
- Provide product updates and announcements
- Respond to your inquiries
3.4 Compliance and Security
- Comply with legal and regulatory requirements
- Prevent illegal activities
- Protect platform and user security
- Resolve disputes and conflicts
5. Data Storage
5.1 Storage Location
Your data is stored on secure servers. We use industry-standard data centers with physical and electronic security measures to protect data.
5.2 Retention Period
- Account Information: Retained during the account's active period
- Order Records: Retained for at least 3 years for audit and dispute resolution
- Log Data: Typically retained for 90 days
- Deleted Accounts: Personal identification information deleted within 30 days
5.3 Data Deletion
You can request deletion of your account and personal information at any time. Please note that certain information may need to be retained for a specified period due to legal requirements.
6. Security Measures
We take the following measures to protect your information security:
Encrypted Transmission
All data is transmitted through HTTPS encryption
Password Protection
Passwords are stored encrypted with bcrypt
Access Control
Strict employee permission management
Regular Backups
Regular data backups to prevent loss
⚠️ Please note: While we have implemented reasonable security measures, no system is 100% secure. Please safeguard your account credentials.
7. User Rights
Under applicable data protection laws, you have the following rights:
Right to Access
You have the right to access personal information we hold about you
Right to Correction
If your information is inaccurate, you have the right to request correction
Right to Deletion
You have the right to request deletion of your personal information (except where legally required)
Right to Object
You have the right to object to our processing of your personal information
Right to Data Portability
You have the right to obtain your data in a structured, commonly used format
To exercise these rights, please submit a request through our contact us page. We will respond within 30 days.
9. Children's Protection
Our service is not directed to individuals under 18 years of age. We do not intentionally collect personal information from minors.
If you are a parent or guardian and discover that your child has provided personal information to us without authorization, please contact us and we will take steps to delete the relevant information.
10. Policy Changes
We may update this privacy policy from time to time. For significant changes, we will notify you through:
- Prominent notice on the website
- Email notification
- In-console notification
The updated policy will be effective upon posting. Continued use of the service constitutes acceptance of the new policy.
11. Contact Us
If you have any questions about this privacy policy or need to exercise your rights, please contact us through:
- 📧 Email: support@usdtlowfee.com
- 💬 Online Support: Contact Us
- 📱 Telegram: @usdtlowfee
We will respond to your request within 30 days of receipt.
This privacy policy was last updated on January 1, 2024. By using this platform, you confirm that you have read, understood, and agree to all contents of this privacy policy.